Burberry is committed to providing an experience which is open, inclusive and accessible to the widest possible audience, regardless of technology or ability. Burberry is dedicated to offering a quality online experience and is actively working to improve its website, www.burberry.com (the “Website”), to ensure it is always accessible and usable.

To ensure you have the best possible experience, we recommend using the one of the latest internet browsers available from Chrome, Internet Explorer, Safari or Firefox.

Guidelines and Standards

Our Website endeavours to conform as far as is reasonably practicable to level AA of the Wold Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0 (“WCAG 2.0”). The WCAG 2.0 guidelines are the generally-recognized guidelines and/or standards for website accessibility and explain how to make web content more accessible for people with disabilities.

Our Website uses code compliant with W3C standards for HTML and CSS. The Website displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

In some cases, the Website provides an enhanced experience and features via JavaScript code. Our goal is to provide equivalent functionality for users who are not able to use JavaScript and we are working towards achieving this.

Exceptions

Whilst Burberry strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the Website.

Accessibility Questions/Feedback

Please let us know if you have any questions or feedback regarding the accessibility of this site or if you experience any difficulties using it. You can contact our Customer Service team or email us at customerservice@burberry.com. If you do encounter any accessibility issues, we would be grateful if you could specify the web page/URL in your email, and we will make reasonable endeavours to address your concerns.